Frequently Asked Questions

Q: How long does shipping take?
A: Most orders arrive within 7–14 business days. We’ll send you tracking info so you can follow your package! 📦

Q: Do you offer free shipping?
A: Yes! All orders include free shipping, so no surprises at checkout. 🎉

Q: Can I return an item?
A: Absolutely! You can return items within 14 days of delivery. Just reach out to us and we’ll guide you through the process. 💛

Q: How can I contact SaSam Store?
A: You can email us at support@sasamstore.com or use the contact form on our Contact page. We usually respond within 24 hours, Monday–Friday. 👋